Careers - Open Positions
US Payroll Specialist/HR Manager – Remote
Accura FMS Inc. is seeking a detail-oriented and experienced US Payroll Specialist with strong HR expertise to join our growing team. This is a hybrid role that combines payroll processing, compliance management, and HR operations. You’ll manage payroll for 500+ employees across multiple states, ensure full compliance with U.S. labor laws, and help shape internal HR policies and practices.
📢 Please do not apply unless you have at least 2 years of hands-on experience managing and running payroll for U.S.-based employees or clients.
Key Responsibilities
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Manage end-to-end semi-monthly payroll processing for 500+ employees using Paychex or ADP.
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Ensure compliance with federal, state, and local payroll regulations, including garnishments and deductions.
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Maintain accurate HR and payroll records with strict attention to confidentiality and compliance.
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Draft and implement HR policies and ensure ongoing adherence to employment and labor laws.
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Coordinate post-payroll reconciliation, reporting, and audits in collaboration with the Finance team.
Qualifications
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Minimum 2 years of experience running payroll for U.S. clients or employees (mandatory).
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Strong understanding of U.S. payroll laws, tax compliance, and employment regulations.
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Proficiency in HRIS systems such as Paychex or ADP.
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Experience handling garnishments, wage orders, and benefits coordination.
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Bachelor’s degree in Human Resources, Accounting, or Business Administration (or equivalent experience).
If you’re ready to bring precision, compliance, and people-first leadership to a fast-growing California-based company — we’d love to hear from you.
📩 Send your resume to careers@accurafms.com
Finance Operations Analyst
Role Description
We are seeking a self-motivated, full-time Finance Operations Analyst to join our remote team. In this role, you will be responsible for onboarding new clients, managing budgets, processing invoices, and ensuring client satisfaction through exceptional service. Strong written communication and problem-solving skills are essential as you’ll be expected to provide technical support and troubleshoot on a daily basis. Overlap with U.S. Pacific Time is required.
Key Responsibilities
- Manage Accounts payable, Invoice processing, and client budget management.
- Respond to customer inquiries and provide prompt, thorough email support.
- Troubleshoot and resolve customer issues with professionalism and care
- Work independently while maintaining clear communication with the team
- Contribute to continuous improvement by identifying areas to enhance customer satisfaction
Qualifications
- Excellent written and verbal communication skills.
- Strong Technical customer support, problem-solving, and troubleshooting abilities.
- Prior experience in Technical Customer Support is advantageous.
- Bachelor’s degree in Commerce, Accounting, or related field.
If you’re passionate about helping others and thrive in a remote environment, we’d love to hear from you!
Please send your resume with contact information to careers@accurafms.com
Technical Customer Support Engineer
Role Description
We are seeking a self-motivated, full-time Technical Customer Support Engineer to join our remote team. In this role, you will be responsible for supporting our technical stack, integrations, onboarding new clients, and ensuring client satisfaction through exceptional service. Strong written communication and problem-solving skills are essential as you’ll be expected to provide technical support and troubleshoot on a daily basis. Overlap with U.S. Pacific Time is required.
Key Responsibilities
- Understand and support our Tech stack built on Bubble.io.
- Respond to customer inquiries and provide prompt, thorough email support.
- Troubleshoot and resolve technical/customer issues with professionalism and care
- Work independently while maintaining clear communication with the team
- Contribute to continuous improvement by identifying areas to enhance customer satisfaction
Qualifications
- Excellent written and verbal communication skills.
- Strong Technical customer support, problem-solving, and troubleshooting abilities.
- Prior experience in Technical Customer Support is advantageous.
- Bachelor’s degree in Engineering or related field.
If you’re passionate about helping others and thrive in a remote environment, we’d love to hear from you!
Please send your resume with contact information to careers@accurafms.com
Customer Success Manager - Remote (US/Canada only)
Role Description
We are looking for a proactive and highly skilled Customer Success Manager (CSM) to join our remote team. This role requires strong verbal and written communication skills, with prior experience interacting with clients. As a CSM, you will play a crucial role in ensuring customer satisfaction, onboarding new clients, and managing ongoing relationships to drive customer retention and success. You will act as a strategic partner, helping clients navigate our services while maintaining a high level of engagement.
While working remotely, you should be comfortable handling calls, video meetings, and written communication with U.S. customers. Working on U.S. Pacific Time is required.
Key Responsibilities
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Onboarding & Relationship Management: Guide clients through the onboarding process, ensuring a smooth transition and providing clear explanations of our services.
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Customer Engagement: Maintain proactive communication with clients through calls, emails, and video meetings.
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Issue Resolution & Support: Address and resolve customer inquiries while ensuring high customer satisfaction.
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Strategic Advisory: Help clients maximize the value of our services by providing guidance and best practices.
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Retention & Growth: Identify opportunities to improve customer engagement and retention.
Qualifications
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Excellent verbal and written communication skills.
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Bilingual (English + Spanish) strongly preferred.
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Prior experience in customer success, account management, or customer support roles.
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Strong problem-solving skills and the ability to work independently while communicating clearly with the team.
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Bachelor’s degree in any field.
If you’re passionate about helping others and thrive in a remote environment, we’d love to hear from you!
Please send your resume with contact information to careers@accurafms.com
Customer Success Associate - Remote
Role Description
We are looking for a proactive and highly skilled Customer Success Associate (CSA) to join our remote team. This role requires strong verbal and written communication skills. As a CSA, you will play a crucial role in ensuring customer satisfaction, onboarding new clients, and managing ongoing relationships to drive customer retention and success.
Overlap with U.S. Pacific Time (5 PM to 2 AM IST) is required.
Key Responsibilities
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Onboarding & Relationship Management: Guide clients through the onboarding process, ensuring a smooth transition and providing clear explanations of our services.
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Customer Engagement: Maintain proactive communication with clients through emails.
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Issue Resolution & Support: Address and resolve customer inquiries while ensuring high customer satisfaction.
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Retention & Growth: Identify opportunities to improve customer engagement and retention.
Qualifications
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Excellent verbal and written communication skills.
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Strong problem-solving skills and the ability to work independently while communicating clearly with the team.
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Bachelor’s degree in any field.
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Open to 2024–2025 graduates only
If you’re passionate about helping others and thrive in a remote environment, we’d love to hear from you!
Please send your resume with contact information to careers@accurafms.com
About Accura
Accura FMS is a leading Healthcare and Financial Management Services (FMS) company based in Southern California, focused on the neurodiverse community. We deliver a world-class fund-management experience to an area long starved of innovation, through a proprietary SaaS platform that fuses modern UI/UX, real-time dashboards, virtual-card payments, and seamless digital onboarding. AI-powered analytics and adaptive fraud defense give clients actionable insights into spending and outcomes, while deep API integrations compress weeks-long workflows into minutes without sacrificing compliance. We blend human empathy with next-gen automation to deliver the speed, transparency, and autonomy over your finances.
